Terms of service
Terms of Service
Last updated: April 27, 2026
OVERVIEW
Welcome to Oriflore, operated by Bracia Group LLC, 7901 4TH ST N STE 31522, St. Petersburg, FL 33702, United States. These Terms of Service govern your use of our store and website. By accessing or using our services, you agree to these terms.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms, you confirm that you are of legal age in your jurisdiction. You are responsible for maintaining the security of your account and all activity under it.
SECTION 2 – OUR PRODUCTS
We make every effort to accurately display our products. Colours and appearance may vary depending on your device settings. We do not guarantee that product quality will meet your expectations exactly as displayed. Product descriptions may change at any time without notice.
SECTION 3 – ORDERS
By placing an order, you are making an offer to purchase. Oriflore reserves the right to accept or refuse any order at its discretion. Your order is not confirmed until payment is received and processed. Please review your order carefully before submitting, as we may not be able to cancel it once accepted.
SECTION 4 – PRICING AND BILLING
Prices may change without notice. The price charged will be the price at the time of your order, confirmed in your order email. All prices are displayed in GBP and include VAT where applicable. Shipping costs are calculated at checkout. You agree to provide accurate and complete payment information.
SECTION 5 – SHIPPING AND DELIVERY
We currently ship within the UK only. All orders are dispatched within 24–48 hours. Delivery typically takes 3–5 business days. We are not responsible for delays caused by carriers or events beyond our control. All delivery dates are estimates and are not guaranteed. Risk of loss passes to you upon handover to the carrier.
SECTION 6 – INTELLECTUAL PROPERTY
All content within our services — including trademarks, text, images, graphics, videos and designs — is the property of Oriflore or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute or use any content without our prior written permission.
SECTION 7 – THIRD-PARTY LINKS
Our services may contain links to third-party websites. We are not responsible for the content, accuracy or privacy practices of those sites. Accessing them is at your own risk.
SECTION 8 – SHOPIFY RELATIONSHIP
Our store is powered by Shopify. All sales transactions are made directly with Oriflore, operated by Bracia Group LLC. Shopify is not responsible for any aspect of the sale between you and Oriflore.
SECTION 9 – PRIVACY POLICY
All personal information collected through our services is subject to our Privacy Policy. By using our services, you confirm that you have read and understood our Privacy Policy.
SECTION 10 – FEEDBACK
Any feedback, reviews or suggestions you submit grant us a perpetual, worldwide, royalty-free licence to use, reproduce and publish such content for any purpose, including commercial use.
SECTION 11 – PROHIBITED USE
You may not use our services for any unlawful purpose, to violate any laws, to infringe intellectual property rights, to transmit spam or malicious code, to impersonate others, or to interfere with the operation of our services.
SECTION 12 – DISCLAIMER OF WARRANTIES
Our services and products are provided "as is" and "as available" without warranties of any kind, express or implied, including warranties of merchantability or fitness for a particular purpose.
SECTION 13 – LIMITATION OF LIABILITY
To the fullest extent permitted by applicable UK law, Bracia Group LLC, trading as Oriflore, shall not be liable for any indirect, incidental, punitive, special or consequential damages arising from your use of our services or products.
SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold harmless Bracia Group LLC (trading as Oriflore), Shopify and their affiliates from any claims, losses or damages arising from your breach of these Terms or your use of our services.
SECTION 15 – GOVERNING LAW
These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
SECTION 16 – CHANGES TO TERMS
We reserve the right to update these Terms at any time. Continued use of our services after changes are posted constitutes acceptance of the updated Terms.
SECTION 17 – CONTACT
For any questions about these Terms, please contact us at:
supportoriflore@gmail.com
Oriflore is a trading name of Bracia Group LLC, 7901 4TH ST N STE 31522, St. Petersburg, FL 33702, United States.